Refund policy

Last updated: February 2026

At automatweb.online, we sell digital automation products and subscription-based services. Please read this policy carefully before making a purchase.

Digital Products & Services

All products offered on automatweb.online are digital and delivered electronically. No physical items are shipped.

Because of the nature of digital products, returns are not possible once access has been granted. However, we do offer refunds under specific conditions outlined below.

Refund Eligibility

You may request a refund if:

  • The request is made within 30 days of the original purchase date

  • The product does not function as described

  • You experience a technical issue that prevents proper use and our support team is unable to resolve it

Non-Refundable Cases

Refunds will not be issued in the following situations:

  • Requests made after 30 days

  • Change of mind after access or download has been provided

  • Custom, personalized, or modified automation services

  • Misuse of the product or failure to follow provided instructions

Subscription Services

If your purchase includes a subscription:

  • You may cancel at any time to prevent future charges

  • Past payments are non-refundable once access has been provided

How to Request a Refund

To request a refund, please contact us at:

Email: PhinehasVilmont571@hotmail.com

Include your order details and a brief explanation of the issue. If approved, refunds will be processed to the original payment method.

Contact Information

Website: automatweb.online
Owner: SHENGYUAN CHEN
Address: Via Carlo Vellani 26, 41012 Carpi, Italy